When I logon, Microsoft Network pops up and asks me to pay money.
Go back through Internet Setup Wizard and when you
get to the questions that asks "How will you
connect to the Internet" make sure that the
circle next to "I already have an account with a
different service provider" is filled in.
Under control panels I don't have Mail and Fax.
You will need to go to control panels and run
add/remove software. You will want to add Microsoft
Exchange from your Windows CD-ROM or diskettes.
I connect fine, but the host systems logs me off.
More than likely your Internet is not setup right.
Run back through the Instructions for MS Internet
Jumpstart Kit. You can bypass the part where you
install from disk and go straight to the part that
reads Click Start. Follow the instructions
the rest of the way through.
My DNS settings are gone.
You need to re-run the Internet Setup Wizard. It is
on your Start menu under
Start|Programs|Accessories|Internet Tools|Internet
Setup Wizard. Follow your original Cyber Internet Services installation
instructions or just click through
each screen until you come to DNS and enter
66.182.17.15 for the primary DNS and 66.182.17.16 for
the alternate DNS server.
After my modem dials, I get the error "Unable to neotiate dial-up connection (failed)"
In the Connect To screen, click properties. Under the
General tab, click the box that says "Bring up
terminal window after dialing" so that there is
an 'X' in it. Press 'OK', then connect. When the
terminal window comes up, press 'Continue'.
In the dial properties, the "et" get left off of "cyberis.net"
In most cases this won't be a problem. The data for
the first dial profile that you create is stored in a
file called "con00000.con". The second is
"con00001.con" and so on. Edit the file
with Notepad and change 'cyberis.n' to
"cyberis.net" and restart windows.
When I click on the dialer program in get the error "Invalid Path"
Highlight the icon by clicking on it once. Goto File
then Properties, click browse. Find the 'iedial.exe'
file (located in c:\iexplore by default) and double
click on it. Edit the command line so that it reads
'c:\iexplore\iedial.exe con00000.con'. NOTE:
If you istalled into a different directory, the
command line should reflect that. The file
'con00000.con' is the stored data for the first dial
profile you created. So if you are having this
problem with the second, the file will be
'con00001.con' instead.
The information doesn't get saved in the properties section
Goto File Manager, in the directory where you
installed the program (usually c:\iexplore) double
click on the file con00000.con. Enter ALL of the
information as specified in the instructions, press
'OK', then close, and save it. Then close File
Manager and go back to program manager. Hilight the
dialer icon by click on it once. Goto File then
Properties. Edit the command line to read
'c:\iexplore\con00000.con' instead of
'c:\iexplore\iedial.exe'. NOTE: If
you installed the program to a different directory,
the command line should reflect that.
I can't get past Initializing Modem
- In most cases this is because of the
initialization string. Using a text editor (Notepad
will do) edit the file modems2.ini located
in the directory where you installed the software.
(Usually c:\iexplore) Change the init string to equal
the init string for your specific modem.
- In some cases the problem is that the modem is
installed on a nonstandard IRQ.
I get a MAPI error when trying to send email
You probably pressed a mailto: link inside a version of Microsoft Internet
Explorer that does not include mail capability. Download the newer version
of IE, or use a separate program
such as Eudora to send email.
My DNS settings are gone
In the Connect To box, click Properties, then the
Domain Name tab, then type 66.182.17.15 for Primary DNS
and 66.182.17.16 for Back-Up or secondary DNS.
