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FAQ

What is a POP or POP3 server?
POP stands for Post Office Protocol, which is the standard access method for most internet email accounts. POP may occasionally also be used to mean Point of Presence, or a location where a network can be accessed.

What is an SMTP server?
SMPT stands for Simple Mail Transport Protocol. It is the standard for sending email (as opposed to POP3 which is for receiving).

What is an NNTP server?
NNTP stands for Network News Transfer Protocol, which is uses to access Usenet News newsgroups.

What is a DNS server?
DNS stands for Domain Name Service. DNS is used by all internet actions to convert the hostname or server name to the actual address of a computer on the internet (its IP address). If your computer does not know the IP address of Cyber Internet Services, Inc.'s DNS server(s), it will not be able to find and web pages or check your email.

What is an IP address?
IP stands for Internet Protocol. This involves a numerical naming system for all computers connected to a network. These numbers look like xxx.xxx.xxx.xxx where each number is between 0 and 255. When you connect to Cyber Internet Services, Inc. your computer receives a temporary IP address (such as 66.182.17.40) which lets web pages and any other kind of data be sent to your computer. Other computers such as servers that are always expected to be part of the internet have a permanent, or static IP address. An IP address can always be used in place of a domain name, for example http://www.cyberis.net/ is the same as http://66.182.17.10/ (try it).

What are Cookies, and are they bad?
A "cookie" is a mechanism employed by some web sites to remember things about you. For example, content providers like MSN let you customize what information (like stocks, sports, etc) is displayed on your personalized page. The cookie is stored on your computer, and the next time you visit that page it asks for the cookie from your computer and uses the information in the web page it gives you. I use cookies on my personal home page where you enter your name the first time you visit, and it will then greet you by name every time you come back. Cookies usually have an expiration date, so if you never come back to the page that created the cookie, it will eventually evaporate.

Cookies are also used in conjunction with much of the advertising that you see on popular sites to keep track of what types of ads you respond to and deliberately show you ads that they think are most likely to appeal to you.

Cookies cannot do any damage to your computer in any way, except take up a very small amount of disk space. If you have windows 95, your cookies are stored in the directory C:\WINDOWS\COOKIES. If you have Netscape, I think it uses a file called cookies.txt in your netscape directory. You can delete any or all of these yourself without causing any harm.

Deleting a cookie or not accepting it will not cause any trouble; it is the equivalent of making every visit a "first-time" visit if the site is keeping track. In general, many more sites will create cookies on your computer than I think need to, so if you're really conscientous you could screen cookies and only let sites you want to personalize create cookies, but that's almost absurd.

There's really nothing to worry about.