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About Us

We here at Cyber Internet Services, Inc. are looking forward to providing you with the very best in Internet Service. You may be wondering what we think we can do to accomplish this. Allow us to share with you some of the standards we have set for ourselves to make us your "best choice" for Internet Access:

Internet Service Provider

We are very serious about the word "Service." We want to be there to help you when you need it. We won't be hiding in a suburban garage or in a cubby-hole office on the 6th floor of some downtown office building. And you won't catch us hiding behind layers of voice mail menus on the phone. Service is a big deal to us. It is one of the most important things we can offer to set us apart from the rest.

Excellence in Service through Accessibility

We are setting a new standard in Internet Service by making sure we are easily accessible to the public. Cyber Internet Services, Inc. has a retail storefront designed to make you feel comfortable visiting us. You are always welcome to stop by and meet us, or share any comments or concerns you have with us. We want to get to know you, and we want you to get to know who we are. Now that is an impressive way to provide Internet Service, isn't it?

Excellence In Service

Sometimes getting started can be a real challenge. We've all been through it here, so we can appreciate what you are going through. We also provide easy to follow setup instructions, if you need them. But even then, you might get stuck, so we will be only a phone call away, ready to help you.

Now, we realize due to the improving interface of much of the Internet, once you get started, you will be able to get around without needing much help at all. As a matter of fact, often the first few months on the Internet are the most fun because your time will be spent exploring and learning. But there may be times when you will get stumped or frustrated, or something unexpected happens. It is our goal to be there for you; to make your experience an exciting one. We will provide you with free phone support for as long as you need it.

So call us, visit our Salem store, or even e-mail us if you have any questions or need help. We will be there for you.

Quality and Speed

At Cyber Internet Services, Inc. we feel it is important that you make educated and intelligent decisions about the Internet. We feel obligated to be a part of your Internet edification, so here is an Internet fundamental that often gets overlooked. Once you read this, you will actually know more about this concept than many Internet Providers themselves!

Unfortunately, you may discover that understanding the technical side of the Internet is a greater challenge than cleaning the Aegean Stables and probably equally unpleasant. Realistically, you may not be able learn all the ins and outs how Cyberspace works, so you may find that making a decision about which Provider to use can be intimidating.

Superhighway or Super Parking Lot?

The Information Superhighway is often thought of as a freeway system, and as a user, you are accessing it through some kind of onramp. Some people consider the speed of their car (or their modem) to be the main factor in how fast you can cruise, and even though that is an important factor, you should also consider what kind of onramp you are using. During rush hour, the Ferrari will only move as fast as the Pinto.

If you imagine for a moment that you built an onramp to the freeway, and then sold access to that ramp to others, who built their own ramps that led to your ramp. Let's suppose that they in turn did the same thing. We'd have a serious traffic problem on your onramp during rush hour, wouldn't we! So, those who paid their toll to the guy who bought access from the guy who bought access from the guy who bought access from you, might take a while to wade through the traffic between the first ramp and the actual freeway. Wouldn't you be a little upset if you had to go through so many onramps just to get to the freeway?

The Bad News

The sad thing is that most folks just don't know any better. They pay their toll to some company that claims to offer "direct access" or "high-speed lines" and so they sell their access under a false premise.

It wouldn't matter much if you built a six-lane onramp, or a two-lane onramp, if there are only two lanes on the next onramp up the line. And if one two-lane onramp has four other two-lane onramps leading to it, traffic would still be as bad while the four onramps took turns. So the bottom line is that it doesn't matter nearly as much what kind of "line" the provider is using to connect, like a "T1" line, but how far from the actual backbone, or freeway your onramp is.

Wouldn't it just make more sense to cut out all the other onramps, and just pay your toll to the one who owns the main onramp?

High Speed. High Quality.

Cyber Internet Services, Inc. is a Tier-1 provider using a "T3" connection, meaning that Cyber Internet Services owns the main onramp to the freeway (metaphorically speaking, one with 12 lanes), yielding immediate access to the Internet Backbone. This access is not sold, then resold, and sold again. Cyber Internet Services subscribers will have immediate access to the Internet.

The bottom line is that when you access the Internet through Cyber Internet Services, Inc. you dial a local number, but shoot at the speed of electrons another hop right onto the Internet Backbone. With Cyber Internet Services, Inc. there will be no wading through heavy traffic like other Portland providers' access. You are two fast hops from the backbone!

Best Subscription Value

Our commitment to service, quality, and speed are clear. Already there is great value in what we offer:
  • You will be more productive on the Internet because you will have a faster connection to it.
  • You will have more fun because you won't have to wait as long to access information, and you will have someone to help you work through any difficulties you might have.

You might think that because we offer so much "personal service" that you would have to pay more. Not so.

Pricing and flexibility

Cyber Internet Services, Inc. is also committed to offering you the kind of access that meets or exceeds your needs without leaving you with empty pockets. We also want to keep it simple enough that your decision to begin enjoying the internet isn't bogged down by a myriad of decisions you would have to make about how many hours a month you'd use compared to how much you are willing to spend. Just check out our prices.

Get Online Right Away

All you need to do is give us a call, or stop in at our store and we'll get your account set up within the hour. You shouldn't have to wait, chomping at the bit, to access the incredible features of the Cyber Internet Services, Inc. We will enter your account information while you are on the phone, and you'll be up and running within 5 minutes!

Call us today, and start exploring the amazing vastness of Cyberspace!

Cyber Internet Services, Inc.
1838 Lancaster Dr. NE
Salem, OR 97305
Voice: (503) 362-0005
Fax: (503) 362-0007
sales@cyberis.net
www.cyberis.net